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For my line of work we use a number of tools to monitor and track user activities in our games, among these is a little known web app called ChartBeat. It provides real-time analytics data on what’s happening on your page, how many people are looking at your page, what are they looking at, etc.
Whilst other analytics tools such as Google Analytics and Kontagent are useful too, the ability to see the level of user activities in real-time have a lot of added values. For instance, it helps us better understand the relationship between the utilization of our servers and the number of concurrent users and therefore being able to derive a more accurate model of estimating server requirements for future growth.
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